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Boston
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| Page 1 of 1 | Previous | Next | THE SMART VAN FEBRUARY 22, 2012 How Mobile Apps Are Reinventing Citizen Field Service for Boston In Boston, potholes, graffiti and other public “trouble spots” used to get fixed like this: a (usually angry) resident called the Public Works department’s 24-hour hotline to file a complaint. Broken down, Boston’s concept is actually pretty simple: Let the citizens who are out there every day, all over the city, act as the eyes and ears to find and report issues. Street Bump. | TRAIN4TRADESKILLS JULY 8, 2011 Train4TradeSkills News: Liverpool urged to make a decision soon on new stadium John W Henry and the Fenway Sports Group (owners of baseball’s Boston Red Sox), said they would “review the situation” when they took charge, but Grant Shapps wants a decision to be made soon. The plans involved new homes, schools a health centre and community facilities surrounding the new stadium, which would create 800 jobs for contractors in Liverpool if the plans went ahead. | | | | | | | THE SERVICE COACH JULY 8, 2011 4 Tips in Managing the Service Management Software Selection Process I officially launched my career in the field service industry when I was contracted to select and implement a service management solution for an extremely busy regional plumbing and HVAC company in Boston. Job Costing. The company moved at the speed of light. There were over 35 trucks that were each dispatched to 4-6 service calls every day throughout New England. Sound familiar? | SCAFFMAG FEBRUARY 26, 2011 Scaffolding company fined after Bow St. collapse settlement agreement between OSHA and Boston Ladder & Scaffolding Co. Boston Ladder & Scaffolding also agreed to post notice of the OSHA finding and penalty near the accident site for a period of three days or until the violation is remedied. OSHA cites 2007 data from the Bureau of Labor Statistics noting that 442 construction workers died that year as a result of falling on the job. states the violations occurred Nov. 30 at the Martingale Wharf, a historic building currently under construction at 99 Bow St. As a result of that finding, OSHA imposed a $2,450 fine. | THE SMART VAN NOVEMBER 18, 2011 An iPad for Every Technician in the Field? Why Not? Boston Scientific set up about 3,000 field sales staff with iPads. Check out our new Job Board! It’s been fascinating to watch how swiftly businesses – of all sizes and across all industries, even blue-collar businesses such as field service – have adopted the iPad during the past year. Photo from GraphicLeftovers. ” Exactly. It’s staggering. Or up wind turbines. | THE SMART VAN FEBRUARY 7, 2012 Time Warner vs. Comcast: The Race to Close the Service Window In certain markets — Boston being one — Comcast is already moving toward a one-hour service window. Check out our new Job Board! We wrote in this space recently about Comcast’s much-publicized effort to halve its customer-service installation time window from four hours to two. It didn’t take long for that to get trumped. The Works), which costs a cool $190 a month. | | | | | | | | | -
CONSTRUCTION LAW IN NC | THURSDAY, MARCH 10, 2011 Wind Power: It's in the air! Also this week, in a town outside of Boston, the local Conservation Commission has approved a wind turbine project , despite objections from the local golf club. Construction of the structure, if approved, is slated to begin by the end of this year and could create about 400 jobs. by MelissaBrumback on March 10, 2011 Wind Power. It’s been defined as green, clean, sustainable, and even affordable. In an effort to be more “green,” save or even generate money, and reduce waste, several companies are turning to the wind turbine. In Canada, Greengate Power Corp. Do they make sense? MORE >> -
THE SERVICE COACH | FRIDAY, JULY 8, 2011 4 Tips in Managing the Service Management Software Selection Process I officially launched my career in the field service industry when I was contracted to select and implement a service management solution for an extremely busy regional plumbing and HVAC company in Boston. Job Costing. The company moved at the speed of light. There were over 35 trucks that were each dispatched to 4-6 service calls every day throughout New England. Phones would ring off the hook, technicians would call in to report their status and obtain credit card information to purchase parts and since it was a family owned business there was someone always yelling at somebody. MORE >> -
THE SMART VAN | FRIDAY, SEPTEMBER 23, 2011 Successful Tech Support Management: Equal Parts Skill and Savvy John Ragsdale: In my experience, most support managers were promoted from the ranks of tech support engineer, and the two jobs couldn’t use more different skills. Bill Rose: Most tech support managers learn on the job! This is a complex job in a very complex environment and the need for training helps to ensure success for service managers. There are so many specific areas to cover that picking the best topics became a big job. Also, we will focus on “what” managers need to do and couple that with “how” they get the job done. John Ragsdale. MORE >> -
LANDSCAPE MANAGEMENT NETWORK | THURSDAY, DECEMBER 29, 2011 LMN, PLANET, and Caterpillar Bring Serious Stimulus for your Landscape Business Dead-simple, proven methods to measure progress and track job costs. Boston, MA. The workshop that turns great landscape contractors into great landscape business owners. Get out of your truck and into the boardroom for the best 2 days you’ve ever spent on your business. Brought to you by PLANET, in conjunction with the Landscape Management Network and hosted by Caterpillar Equipment, this workshop is taking the green industry by storm. You’re going to leave this workshop with: An operating budget built with your number s, for your company. Workshop Info. Dates : 2 day workshop. MORE >> -
THE SERVICE COACH | THURSDAY, JULY 7, 2011 Inside a Field Service Technician Training Camp Basement Technologies – a leading national residential waterproofing contractor will send out more than 50 technicians to install their waterproofing system each day in peak season at their corporate owned location in Boston. There is a 4" thick installation methodoly binder that outlines how to get the job done. Inside their warehouse Basement Technologies has a real life mock up of a basement foundation with all of the tools and equipment needed to execute a real life job. Developing a Home Service Technican Rookie Training Camp. Make the trainings fun and hands-on. MORE >> - Green Jobs Dying on the Vine? GREEN GODDESS | FRIDAY, SEPTEMBER 2, 2011
- Inside a Field Service Technician Training Camp THE SERVICE COACH | THURSDAY, JULY 7, 2011
- Building Contractor Fined $235,500 for Fall, Scaffold Hazards SCAFFMAG | WEDNESDAY, FEBRUARY 9, 2011
- The Grapes of Wrath GREEN GODDESS | MONDAY, APRIL 11, 2011
- Distribution Update: Four injured in explosion at Bostik plant DISTRIBUTION UPDATE | MONDAY, MARCH 14, 2011
- 10 Construction Projects That Broke the Bank – Brand Constructors BRAND CONSTRUCTION | TUESDAY, JANUARY 19, 2010
- 10 Construction Projects That Broke the Bank BRAND CONSTRUCTION | TUESDAY, JANUARY 19, 2010
- Green Affordable Design GREEN GODDESS | THURSDAY, MARCH 12, 2009
- News Imitates Blog - The End is Near GREEN GODDESS | SUNDAY, MAY 10, 2009
- To Rent or Not GREEN GODDESS | FRIDAY, MAY 22, 2009
- The Emerald City wins again! GREEN GODDESS | THURSDAY, JUNE 4, 2009
- Change Don't Come Easy GREEN GODDESS | SUNDAY, JUNE 28, 2009
- Moving On. GREEN GODDESS | SATURDAY, AUGUST 29, 2009
- Understanding the Health "Tax" GREEN GODDESS | WEDNESDAY, SEPTEMBER 30, 2009
- The Struggle Continues GREEN GODDESS | SATURDAY, OCTOBER 24, 2009
- Remember the Green Jobs Promise GREEN GODDESS | THURSDAY, DECEMBER 3, 2009
- The Shadow grows larger GREEN GODDESS | SUNDAY, FEBRUARY 21, 2010
- Rise Up. REALLY RISE UP!! GREEN GODDESS | SATURDAY, JULY 31, 2010
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