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From Mike's Stuff: - Sought-After Skilled Trade Jobs | TUESDAY, OCTOBER 4, 2011
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- 2010 mrW 100 | THURSDAY, SEPTEMBER 2, 2010
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| Page 1 of 1 | Previous | Next | THE SMART VAN JULY 27, 2011 Job-Hunting Advice for HVAC and Field Service Techs: Q&A with Mike Moore In the first installment of our chat, Mike Moore , Director of Training for HVAC Learning Solutions , talked about the HVAC industry’s current labor shortage. When you’re looking to hire an HVAC candidate, what’s the most important experience a candidate can have? Read more about HVAC Jobs on The SmartVan. You mentioned Vo-Tech. | THE SMART VAN APRIL 8, 2011 HVAC Managers: Don’t Skimp on Employee Training Modern HVAC systems are more technologically sophisticated than ever before, requiring a skilled and highly trained workforce to diagnose and fix faulty heaters or air conditioners. Proper training is a necessity in today’s competitive environment. Invest in training, and it will pay dividends. Prioritize training. Field Service HVAC field service training | | | | | | | | | HTRC FEBRUARY 24, 2011 Advanced HVAC Training for Raters « Safety Sunday: Top Ten Tips for Using Power Tools to Trim Shrubs & Trees Safety Sunday: Snakes & Scorpions » Advanced HVAC Training for Raters By SLS | Published: February 24, 2011 Ok, I admit it, this post is about a week late as I took this class last Friday after completing the two Day ENERGY STAR® V.3 Training. This also generally means a lot of. | THE SMART VAN JULY 28, 2011 FIeld Service Sales Tip: Skip the Double Handshake In my opinion both sales techniques have their place; one in HVAC , the other at a used car lot. Yes, the Internet has given consumers the power to educate themselves quickly and easily, turning them into pseudo experts on just about any subject, including HVAC. Read more about HVAC Sales on The SmartVan. have to admit, I’m biased. Know-how wins. Notice I said “pseudo” expert. | CONSTRUCTION KNOWLEGE OCTOBER 19, 2010 Train Yourself! « Construction Knowledge Home Page Knowledge Links Phone Apps Blog Blog Discussion Forum About Us Knowledge Links General Tech Knowledge Site Work Concrete Masonry Metal Carpentry & Wood Thermal & Moisture Doors & Windows Finishes Specialties Equipment Furnishings Special Construction Conveying Systems Mechanical Electrical People Skills Jobsite Management Newsletter Signup Click here for our Newsletter Sign Up page Become a FB fan Stuff to Buy Construction Books Construction Magazines Construction Equipment CONSTRUCTION KNOWLEDGE BLOG October 19, 2010 Train Yourself! Train Yourself! | | | | | | | | | -
THE SMART VAN | WEDNESDAY, MAY 11, 2011 Your Service Technicians Manage Your Company’s Reputation The receptionist may have the latest training in phone etiquette right down to smiling through the greeting, and the scheduling may be spot on, but the technicians will make or break the customer’s experience. Field Service HVAC customer service field service service organizationsThe bulk of a company’s reputation is in the hands of the service technicians. The Don’t believe me? Think about it for a minute. The technician has the most “face time with the customer of anyone in the company. Remember, wasting their money is a sign of disrespect. Never lie. MORE >> -
THE SMART VAN | MONDAY, SEPTEMBER 26, 2011 Infrared is the New (Old?) Green The answer was simple: the technology was brutally expensive, and there was no training available to those who invested in it. Well, I have news for you, nothing much has changed since those days except for two little things: the cost of the device and training on how to use it. Even better, now there’s training available to teach you how to use the device to diagnose everything from an overcharged air conditioning system, to a leaking steam trap, to a horse with a sore knee. In The Field HVAC InfraredYes, I know, infrared has been around for a long time. Not really. MORE >> -
THE SMART VAN | MONDAY, JULY 25, 2011 5 Ways to Turn a Field Service Client’s ‘No’ to ‘Yes’ — Q&A with Joe Crisara of ContractorSelling.com Field Service HVAC contractor selling ContractorSelling.com customer service field service field service sales Joe Crisara sales sales training selling service managementIn the first part of our Q&A, Joe Crisara , CEO of ContractorSelling.com , discussed what makes a client say “no when a field service technician attempts to close a sale. What follows is Crisara’s 5-part plan to turning a client’s hesitation into a successful sale. Now that we know why a client might say “no to a service plan, how does a technician go about changing their mind? MORE >> -
THE SMART VAN | MONDAY, MAY 7, 2012 Training Techs Is Tough – Is There a Better Way? “We’ve tried almost everything …” Creating a proper, efficient way to train service technicians is crucial to field service organizations. Unfortunately, the prospect of flying techs from every corner of the country to one place for a training seminar — or figuring out a technology to train techs remotely — can be daunting, and a serious pain point for these organizations. “I’m always looking for a more efficient way [to train techs] than flying guys somewhere and sticking them in hotel rooms for a couple of days,” Halls said. MORE >> -
HTRC | THURSDAY, FEBRUARY 17, 2011 Day 2: ENERGY STAR V.3 Training Training Safety Sunday: Top Ten Tips for Using Power Tools to Trim Shrubs & Trees » Day 2: ENERGY STAR V.3 Training By SLS | Published: February 17, 2011 Well today was the last day for the mandatory class, where we finally went through the final three checklists. to 1 perm Class 3 Vapor Retarder – has a perm rating between 1 to 10 perms Uh, uh oh ( HVAC checklists): First off, there are two checklists that revolve around the HVAC section; one that is compiled by the designer / installer and one that is to be completed by the rater. plans. Heh heh heh!! MORE >> - Day 1: ENERGY STAR V.3 Training HTRC | WEDNESDAY, FEBRUARY 16, 2011
- Comcast, EcoFactor Deal Heating Up ‘Smart’ Thermostat Market THE SMART VAN | WEDNESDAY, MARCH 7, 2012
- Safety Sunday: Combustion Appliances HTRC | SUNDAY, MARCH 20, 2011
- Reversing the Greying of the Trades THE SMART VAN | MONDAY, JANUARY 30, 2012
- Drama on the Jobsite CONSTRUCTION KNOWLEGE | MONDAY, NOVEMBER 1, 2010
- BPI vs NATE Certification EVERBLUE | MONDAY, JANUARY 23, 2012
- Engineers Run China « Construction Knowledge CONSTRUCTION KNOWLEGE | THURSDAY, OCTOBER 28, 2010
- 4 Tips in Managing the Service Management Software Selection Process THE SERVICE COACH | FRIDAY, JULY 8, 2011
- How to Attract, Grow and Retain Field Service Technician Talent THE SERVICE COACH | FRIDAY, JULY 1, 2011
- Today’s Service Technician is a Renaissance Man THE SMART VAN | THURSDAY, SEPTEMBER 15, 2011
- iPad for Field Service: 4 Reasons to Outfit Your Teams Now | The. THE SMART VAN | FRIDAY, MARCH 4, 2011
- The Green Clock Ticks GREEN GODDESS | THURSDAY, NOVEMBER 25, 2010
- 600 Construction Workers on the Jobsite, 350 are Women CONSTRUCTION KNOWLEGE | SATURDAY, DECEMBER 18, 2010
- How Could the Jobs Bill Affect Field Service? THE SMART VAN | FRIDAY, SEPTEMBER 9, 2011
- Secret to Closing Sales in Field Service? ‘Shut Up and Listen’ THE SMART VAN | MONDAY, MAY 16, 2011
- How Not To Manage Your New Service Tech | The SmartVan THE SMART VAN | FRIDAY, APRIL 1, 2011
- Go Green or Go Home GREEN GODDESS | FRIDAY, NOVEMBER 26, 2010
- 4 Tips in Managing the Service Management Software Selection Process THE SERVICE COACH | FRIDAY, JULY 8, 2011
- Create Trust Quicker with Customer Stories DARREN SLAUGHTER | WEDNESDAY, DECEMBER 29, 2010
- Should You Hire A Commercial General Contractor Who Works For a Competing Brand? COMMERCIAL CONSTRUCTION BLOG | MONDAY, FEBRUARY 27, 2012
- Unmanned Drones Need Repairs Too: SmartVan’s Jobs of the Week THE SMART VAN | FRIDAY, DECEMBER 9, 2011
- Safety Sunday: Top Ten Tips for Using Power Tools to Trim Shrubs. HTRC | SUNDAY, FEBRUARY 20, 2011
- Martha, Martha, Martha GREEN GODDESS | WEDNESDAY, JANUARY 19, 2011
- What's Behind Bungled Test Results on TSA Body Scanners? Service. THE SMART VAN | WEDNESDAY, MARCH 16, 2011
- Is the iPad Changing Reluctant Minds in IT? Survey Says: Yes and. THE SMART VAN | WEDNESDAY, MARCH 23, 2011
- Could Field Service Firms Switch to Macs? Joint Venture Makes a. THE SMART VAN | TUESDAY, MARCH 1, 2011
- How Field Service Can Add Big Value to Internal Sales | The SmartVan THE SMART VAN | MONDAY, MARCH 28, 2011
- Safety Sunday: Snakes & Scorpions HTRC | SATURDAY, FEBRUARY 26, 2011
- iPad Gets FAA Approval for Highest Form of Field Service. THE SMART VAN | THURSDAY, MARCH 10, 2011
- Next-Gen Workers Needed for Net-Zero Commercial Building. THE SMART VAN | FRIDAY, MARCH 25, 2011
- Recovery through Retrofit: The Workforce Guidelines HTRC | THURSDAY, DECEMBER 9, 2010
- Dawn of a New Era in Field Service | Field Service Guru THE SMART VAN | MONDAY, MARCH 14, 2011
- $10 million Green Roof, photovoltaic, and air handling unit. CONSTRUCTONOMICS | TUESDAY, DECEMBER 1, 2009
- Keep Your Tech in the Cloud, Your Head in the Game THE SMART VAN | THURSDAY, FEBRUARY 24, 2011
- How Service Organizations Can Leverage Customer Data to Drive. THE SMART VAN | MONDAY, APRIL 4, 2011
- Duct Testing � FAQ's HTRC | SATURDAY, MARCH 26, 2011
- How to Put Service Techs' Smartphones to Work | The SmartVan THE SMART VAN | MONDAY, FEBRUARY 21, 2011
- Why Aren’t Young People Considering Blue Collar Jobs? TRADESMEN INSIGHTS | TUESDAY, MARCH 27, 2012
- Educating Tradesmen: What Are You Doing to Play it Forward? TRADESMEN INSIGHTS | WEDNESDAY, JANUARY 18, 2012
- Granted it Works GREEN GODDESS | THURSDAY, FEBRUARY 2, 2012
- How a National Database Could Cut Service Costs THE SMART VAN | WEDNESDAY, NOVEMBER 2, 2011
- How to Attract, Grow and Retain Field Service Technician Talent THE SERVICE COACH | FRIDAY, JULY 1, 2011
- Duct Testing � FAQ's HTRC | SATURDAY, MARCH 26, 2011
- New Economy Job Growth Goes to the Creative Class CONSTRUCTION KNOWLEGE | MONDAY, JUNE 6, 2011
- Audits are not Just for Taxes GREEN GODDESS | WEDNESDAY, MAY 4, 2011
- Trans-Hudson Tunnel: The Sorry State of Budgeting CONSTRUCTION KNOWLEGE | FRIDAY, OCTOBER 8, 2010
- Building Clothespins « Construction Knowledge CONSTRUCTION KNOWLEGE | FRIDAY, OCTOBER 22, 2010
- The Adventures of a Carpenter Gone Primitive…or CONSTRUCTION KNOWLEGE | TUESDAY, NOVEMBER 23, 2010
- Top 10 Requirements for a Great Construction Phone App CONSTRUCTION KNOWLEGE | MONDAY, DECEMBER 6, 2010
- Break a Hole in the Ice CONSTRUCTION KNOWLEGE | SATURDAY, DECEMBER 11, 2010
- The Adventures of a Carpenter Gone Primitive…or “Who is that. CONSTRUCTION KNOWLEGE | FRIDAY, JANUARY 28, 2011
- Tire Giant Michelin Makes Big Bet on Field Service with New Dealer. THE SMART VAN | WEDNESDAY, FEBRUARY 9, 2011
- Tire Giant Michelin Makes Big Bet on Field Service with New Dealer. THE SMART VAN | WEDNESDAY, FEBRUARY 9, 2011
- Guest Blog GREEN GODDESS | MONDAY, JUNE 29, 2009
- Voc Tech Essential Education GREEN GODDESS | WEDNESDAY, JANUARY 13, 2010
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